Admission Counsellor – Roles & Responsibilities
Handle student and parent enquiries through calls, WhatsApp and in-person meetings.
Explain CrewHub courses, fees, eligibility, duration, benefits and career opportunities.
Counsel students according to their interests, qualifications and career goals.
Conduct cold calling and regular follow-ups with potential students.
Convert enquiries and leads into admissions and achieve monthly admission targets.
Maintain day-to-day sales and admission activities and keep records updated.
Share new strategies and action plans to generate more leads and increase admissions.
Maintain regular updates and proper records of student payments, pending fees and collections.
Visit schools, colleges and educational institutes to generate leads and build partnerships.
Contact schools, colleges and classes, book appointments and coordinate counselling sessions.
Conduct counselling sessions at schools, colleges and other educational institutions.
Promote CrewHub through seminars, webinars, events and other student outreach activities.
Be comfortable appearing on camera for Instagram Reels, videos and other promotional content.
Provide accurate information about the aviation industry, Cabin Crew and Ground Staff careers.
Maintain regular communication and a good relationship with students and parents.
Coordinate with the training team after admission for a smooth student handover.
Maintain daily records of enquiries, calls, follow-ups, admissions, payments and conversions.
Submit end-of-day reports covering individual performance, sales, leads, follow-ups, admissions, payments and other important updates from the team.
Coordinate with team members and management to ensure daily targets and activities are completed.
Ensure students and parents receive clear and accurate information without making false promises regarding jobs, salary or placement.