Account Manager - Sales It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart Position Summary: Takes initial customer calls and answers general questions regarding company products and services. Refers callers to appropriate resources including inbound sales, billing, technical support, etc. Follows-up to customer inquiries regarding orders, shipment tracing, returned goods, etc. May determine caller eligibility for technical support and transfers calls to technical support queues. Other responsibilities include data entry, use of internal databases to answer customer questions and writing internal/external non-technical documentation. Documents customer concerns and forwards complaint trends to appropriate departments. What you bring to the role: Established and productive professional individual contributor. Works independently with general supervision. Problems faced are difficult and may be complex. May influence others within the job area through explanation of facts, policies and practices. Works on moderate to complex projects. Uses company standard policies and procedures to resolve a variety of issues. Exercises judgment within defined procedures and practices to determine appropriate action. Receives moderate level of guidance. Work is reviewed for soundness of judgment and overall accuracy. General proficiency with various tools, systems, and procedures required to accomplish the job. May need to consult with Senior/Specialist staff members on some technical issues. A four year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience. Experience Level Mid Level
Other Details
It is a Full Time Sales / Business Development job for candidates with 3 - 6+ years Experience.
More about this Account Manager - Sales job
What qualifications and experience are required for this Account Manager - Sales position?
Ans : Candidates should have All Education levels with 3-7 years of experience.
What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Account Manager - Sales job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thiruninravur, Chennai.
How many vacancies are there for this Account Manager - Sales job?
Ans : There is 1 vacancy for this Account Manager - Sales role.
Is this job open for all genders?
Ans : Yes, this Account Manager - Sales job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Account Manager - Sales position is Thiruninravur, Chennai.
What makes this Account Manager - Sales job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
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Ingram Micro India Private Limited
Thiruninravur, Chennai
3 - 6+ years Experience in Sales / Business Development
Full Time
