Academic Counsellor

10,000 - 20,000 /month

Stocked Academy

Work from home

2 - 3 years Experience in Sales / Business Development

2 Openings

Work From Home

Full Time

Job Highlights

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working

Job Description

We are looking for a Academic Counsellor to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹10,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 2 - 3 years of experience.

More about this Academic Counsellor job

Who is eligible to apply for this Academic Counsellor job at Stocked Academy?
Ans : Candidates should have a Graduate and above qualification for this Academic Counsellor job offered by Stocked Academy.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹20,000 per month in this Academic Counsellor position.
What are the working days and timings for this job?
Ans : This Academic Counsellor job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-3 years of experience can apply for this Academic Counsellor job. Only female candidates can apply.
Where is this job located?
Ans : This Academic Counsellor job is located in Sanjay Place, Agra.
Why should you apply for this Academic Counsellor job?
Ans : This Academic Counsellor job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.