Handle inbound and outbound calls to prospective students and parents.
Counsel students regarding course offerings, career paths, and admission procedures.
Follow up on leads and convert inquiries into admissions.
Maintain accurate and updated records of student interactions and enrollments.
Conduct campus tours and participate in education fairs or webinars when required.
Coordinate with academic and administrative departments to ensure a smooth admission process.
Achieve monthly and quarterly enrollment targets.
Provide excellent customer service to ensure student satisfaction.
Bachelor's degree in any discipline (Education, Marketing, or Psychology preferred).
Minimum 1-2 years of experience in admissions, counseling, sales, or a related role.
Excellent communication and interpersonal skills.
Strong persuasion and negotiation abilities.
Fluency in English and [local language].
Proficient in MS Office and CRM software.
Ability to work under pressure and meet targets.