We are looking for a academic advisor to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹30000 - ₹50000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
अन्य डिटेल्स
It is a Full Time Sales / Business Development job for candidates with 1 - 6 years of experience.
More about this Academic Counsellor job
Who is eligible to apply for this Academic Counsellor job at Sarika Hr Solutions?
Ans : Candidates should have a Graduate and above qualification for this Academic Counsellor job offered by Sarika Hr Solutions.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹50,000 per month in this Academic Counsellor position.
What are the working days and timings for this job?
Ans : This Academic Counsellor job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Halasur, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Academic Counsellor job is open for both male and female candidates.
Where is this job located?
Ans : This Academic Counsellor job is located in Halasur, Bangalore.
Why should you apply for this Academic Counsellor job?
Ans : This Academic Counsellor job offers a salary between ₹30,000-₹50,000 per month. This is a Full Time opportunity and has 10 openings available.