Academic Counsellor

15,000 - 75,500 /month*

Samradhya Bhumi Entertainment Private Limited

Sector B Aliganj, Lucknow

₹500 incentives included

0 - 6 months Experience in Sales / Business Development

20 Openings

Incentives included

Full Time

Contract

Job Highlights

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Academic Counsellor to join our team at Samradhya Bhumi Group. The role offers ₹15000 - ₹75500 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.

More about this Academic Counsellor job

What is the eligibility criteria to apply for this Academic Counsellor job?
Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹75500 per month + Incentives that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Academic Counsellor job?
Ans: This Academic Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Academic Counsellor job?
Ans: No, there is no fee applicable for applying this Academic Counsellor job and during the employment with the company, i.e., Samradhya Bhumi Entertainment Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Academic Counsellor role?
Ans: There is an immediate opening of 20 Academic Counsellor at Samradhya Bhumi Entertainment Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Sales / Business Development job.
What are the timings of this Academic Counsellor job?
Ans: This Academic Counsellor job has 09:00 AM - 06:00 PM timing.