Academic Counsellor

15,000 - 75,500 /month*

Samradhya Bhumi Entertainment Private Limited

Sector B Aliganj, Lucknow

₹500 incentives included

0 - 6 months Experience in Sales / Business Development

20 Openings

Incentives included

Full Time

Contract

Job Highlights

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Academic Counsellor to join our team at Samradhya Bhumi Group. The role offers ₹15000 - ₹75500 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.

More about this Academic Counsellor job

Can freshers or experienced candidates apply for this Academic Counsellor role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Academic Counsellor role.
What is the salary and job type for this role?
Ans : The salary for this Academic Counsellor job ranges between ₹15,000-₹75,500 per month. This is a Full Time job.
What is the work schedule for this Academic Counsellor job?
Ans : This Academic Counsellor job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector B Aliganj, Lucknow.
How many vacancies are there for this Academic Counsellor job?
Ans : There are 20 vacancies for this Academic Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Academic Counsellor role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Academic Counsellor position is Sector B Aliganj, Lucknow.
What makes this Academic Counsellor job a good opportunity?
Ans : This Academic Counsellor job is a good opportunity as it offers a salary between ₹15,000-₹75,500 per month. This is a Full Time job and has 20 openings.