Academic Counsellor

Key Responsibilities:

1. Student Counseling

   • Conduct one-on-one counseling sessions (walk-in, telephonic, or online) to understand students’ language learning goals, proficiency levels, and availability.

   • Recommend appropriate courses (beginner, intermediate, advanced, exam preparation, corporate training, etc.) based on student needs.

2. Admission & Enrollment

   • Guide students through the admission process, including filling out application forms, submission of documents, and fee payment.

   • Follow up with prospective leads (cold/warm) to maximize conversions and meet monthly enrollment targets.

3. Academic Support

   • Coordinate with the academic team to schedule demo classes, level tests, and batch allocations.

   • Address student queries regarding curriculum, teaching methodology, study materials, and assessments.

4. Relationship Management

   • Maintain a database of leads, enquiries, and enrolled students using CRM tools.

   • Provide post-enrollment support (class schedule changes, feedback collection, re-scheduling, etc.) to ensure student satisfaction and retention.

5. Outreach & Events

   • Assist in organising open house sessions, webinars, and language proficiency workshops.

   • Represent the academy at education fairs or school/college outreach programs (if required).

6. Reporting

   • Share daily/weekly reports on enquiries status, conversion rates, and revenue generated with the reporting manager.

• It is a Full Time Sales / Business Development job for candidates with 6 months - 6+ years Experience.