* Counsel students and parents regarding suitable academic and skill-development programs.
* Understand students’ interests, education, career goals, and requirements.
* Explain courses, curriculum, duration, fees, and career opportunities clearly.
* Handle student enquiries through phone calls, WhatsApp, and walk-ins.
* Follow up with interested students and convert enquiries into admissions.
* Maintain proper lead and counselling records.
* Conduct one-to-one counselling sessions and assist students with course selection.
* Coordinate with the academic and telecalling team.
* Participate in school/college seminars, career guidance sessions, and student counselling activities.
* Maintain regular follow-ups until admission or final decision.