Sweet Salesman

Salesman Job Roles – Sangam Sweets

1. Customer Service

• Welcome and greet customers politely.

• Understand customer requirements and suggest suitable sweets, snacks, and bakery items.

• Provide information about product varieties, ingredients, prices, and offers.

• Ensure excellent customer service and customer satisfaction.

2. Sales & Promotion

• Promote Sangam Sweets products to customers.

• Upsell and cross-sell items such as sweets, snacks, gift boxes, and bakery products.

• Achieve daily and monthly sales targets.

• Inform customers about festival offers, combos, and discounts.

3. Billing & Payment Handling

• Prepare bills using POS / billing system.

• Handle cash, UPI, card payments, and issue receipts.

• Maintain accurate cash balance and avoid discrepancies.

4. Product Display & Counter Management

• Arrange sweets and snacks attractively in the display counter.

• Ensure proper labeling (price, name, date).

• Refill stock when items are low and inform supervisor.

5. Packing & Order Handling

• Weigh sweets and prepare parcels for customers.

• Pack sweets in boxes, gift packs, or bulk orders.

• Handle takeaway and special orders properly.

6. Hygiene & Food Safety

• Maintain cleanliness at the sales counter and shop.

• Follow hygiene standards such as wearing cap, gloves, and uniform.

• Follow food safety guidelines and maintain product quality.

7. Stock Monitoring

• Check stock availability regularly.

• Follow FIFO (First-In-First-Out) for sweets and perishable items.

• Report shortages or damages to the supervisor.

8. Outlet Operations Support

• Assist in opening and closing of the outlet.

• Coordinate with kitchen/production team for fresh stock.

• Support team members during peak hours or festival rush.

✅ Basic Requirements

• Minimum: 10th / 12th Pass

• Good communication skills

• Customer handling ability

• Basic billing/POS knowledge preferred

• Neat appearance and polite behaviour

• It is a Full Time Retail / Counter Sales job for candidates with 6 months - 1 years of experience.