Store Supervisor

The Store Supervisor will oversee operations at a high-volume mobile accessories distribution center handling both wholesale and retail channels. This role involves managing large inventories, supervising a sizable team, coordinating logistics, and ensuring seamless order fulfillment for bulk clients and walk-in customers. The ideal candidate is highly organized, target-driven, and experienced in managing fast-paced, multi-channel distribution environments.

Key Responsibilities

1. Store & Warehouse Operations

• Oversee daily operations of a large-scale store and attached warehouse

• Ensure efficient workflow across receiving, storage, picking, packing, and dispatch

• Implement and maintain SOPs for operational efficiency and safety

• Monitor store layout, product categorization, and display standards

2. Sales & Business Development

• Drive retail and wholesale sales to achieve aggressive revenue targets

• Manage key wholesale accounts (dealers, resellers, bulk buyers)

• Identify opportunities for upselling and cross-selling product lines

• Support management in executing promotions and pricing strategies

3. Inventory & Supply Chain Management

• Manage high-volume inventory across multiple product categories (chargers, cables, wearables, accessories, etc.)

• Ensure real-time stock tracking using ERP/POS systems

• Conduct periodic stock audits and minimize shrinkage or stock loss

• Forecast demand and coordinate procurement with central purchasing teams

4. Team Leadership

• Supervise, train, and manage a team of sales associates, warehouse staff, and billing executives

• Allocate responsibilities across shifts and functions

• Set performance KPIs and conduct regular evaluations

• Foster a high-performance, accountable work culture

5. Billing, Accounts & Compliance

• Oversee retail billing and wholesale invoicing processes

• Ensure GST compliance, proper documentation, and accurate reporting

• Monitor cash flow, credit sales, and outstanding payments from wholesale clients

• Coordinate with accounts team for reconciliations

6. Logistics & Distribution

• Coordinate dispatch operations for bulk orders and inter-branch transfers

• Liaise with transporters and logistics partners for timely deliveries

• Track shipments and resolve delivery issues

• Optimize dispatch schedules to improve turnaround time

7. Vendor & Brand Coordination

• Work closely with suppliers, brands, and distributors for stock planning

• Ensure availability of fast-moving SKUs and new product launches

• Maintain strong vendor relationships and negotiate where required

8. Reporting & Analytics

• Prepare detailed MIS reports on sales, inventory, and operations

• Analyze trends to improve stock rotation and profitability

• Report key metrics to senior management regularly

• It is a Full Time Retail / Counter Sales job for candidates with 2 - 6 years of experience.