Store Sales Executive

We are seeking a passionate and customer-oriented Counter Salesman / Saleswoman to join our team. As the first point of contact for customers, you will play a key role in delivering exceptional service, assisting customers in selecting beautiful sarees, and ensuring a positive shopping experience. The ideal candidate will have a keen interest in traditional and contemporary saree collections, excellent communication skills, and the ability to engage customers with warmth and professionalism.

Key Responsibilities:

Customer Assistance:

• Greet and welcome customers as they enter the store, offering a friendly and helpful demeanor.

• Assist customers in selecting sarees based on their preferences, events, and budget.

• Provide detailed information about the sarees, including fabric, design, price, and care instructions.

• Offer personalized suggestions and styling advice, enhancing the customer’s shopping experience.

Sales Processing:

• Handle sales transactions at the counter, including cash, credit/debit card, and digital payment methods, using the store's point-of-sale (POS) system.

• Accurately package sarees and ensure that customers receive their purchases promptly and in perfect condition.

• Issue receipts, process exchanges, or returns if required, following store policies.

Product Knowledge & Display:

• Maintain a thorough understanding of the different types of sarees (e.g., Mysore silk, cotton, chiffon, banarasi), fabric quality, weaving techniques, and trending styles.

• Keep the counter and display areas clean, well-organized, and stocked with the latest saree collections.

• Assist with the arrangement of sarees in aesthetically pleasing displays to attract customer interest.

Inventory & Stock Management:

• Monitor stock levels and inform the store manager when items need to be reordered.

• Participate in regular stock counts and help with inventory management tasks to ensure accuracy.

• Organize and label sarees in the stockroom to maintain efficient product retrieval.

Customer Relationship Management:

• Build lasting relationships with customers by offering personalized service and remembering customer preferences for future visits.

• Follow up with customers regarding their orders or upcoming promotions, creating a loyal customer base.

• Address and resolve customer complaints or concerns in a professional and timely manner.

Sales Targets & Reporting:

• Achieve or exceed daily and monthly sales targets set by the store manager.

• Prepare daily sales reports and maintain accurate records of customer transactions.

Promotions & Events:

• Inform customers about ongoing promotions, sales, and special collections, helping to increase in-store sales.

• Assist during store events or promotions by providing exceptional service and helping with store preparations.

Requirements:

• High school diploma or equivalent; additional education in retail or fashion is a plus.

• Proven experience in retail sales, preferably in a saree or apparel store.

• Strong knowledge or interest in sarees, fabrics, and Indian ethnic wear.

• Excellent communication and interpersonal skills.

• Ability to work well in a team and provide personalized service to customers.

• Basic knowledge of POS systems and handling cash/card transactions.

• Ability to work flexible hours, including weekends and holidays, when required.

• Strong attention to detail and organizational skills.

Preferred Qualifications:

• Experience in selling traditional sarees, including Mysore silk sarees.

• Fluent in local languages and English to communicate effectively with a diverse customer base.

• Ability to engage customers with a passion for Indian textiles and fashion.

Job Type: Full-time

Ability to commute/relocate:

• Kalyan Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Counter sales: 6 Months (Required)

Language:

• Kannada and English

Location:

• Kalyan Nagar, Bengaluru, Karnataka (Required)

• It is a Full Time Retail / Counter Sales job for candidates with 1 - 5 years of experience.