Store Manager

Job Description

Position: Store Manager

Location: Kadubeesanahalli, Bangalore

Company: The Organic World

🧾 About the Company

The Organic World is a leading organic and natural grocery retail chain in India with 30+ stores, offering a wide range of organic food and eco-friendly products focused on health and sustainability. [in.linkedin.com]

🎯 Job Purpose

To manage end-to-end store operations, drive sales, ensure excellent customer experience, and maintain high standards of organic product quality and store performance.

🔑 Key Responsibilities

1. Store Operations

• Oversee daily store operations to ensure smooth functioning

• Maintain store hygiene, visual merchandising, and product availability

• Ensure compliance with company policies and health & safety standards [interviewguy.com], [interviewguy.com]

2. Sales & Business Performance

• Achieve monthly sales targets, revenue, and profitability goals

• Monitor footfall, conversion rates, and average billing value

• Plan store-level promotions, events, and campaigns to increase sales [resources....rkable.com], [in.linkedin.com]

3. Team Management

• Hire, train, and supervise store staff

• Prepare shift schedules and assign responsibilities

• Motivate the team to achieve sales targets and deliver excellent service [indeed.com]

4. Customer Experience

• Ensure high levels of customer satisfaction

• Handle customer complaints and queries efficiently

• Create a welcoming and knowledgeable shopping environment [managementlegend.com]

5. Inventory & Supply Management

• Monitor stock levels, expiry, and freshness (critical for organic products)

• Coordinate with vendors and supply chain teams

• Minimize shrinkage, wastage, and stock-outs [interviewguy.com]

6. Financial & Reporting

• Manage store P&L, expenses, and cost control

• Analyze sales reports, customer trends, and performance metrics

• Ensure cash handling and billing accuracy [taggd.in]

7. Local Marketing & Community Engagement

• Execute local marketing activities (events, tie-ups, promotions)

• Build relationships with nearby communities and customers

• Drive repeat visits and loyalty programs [in.linkedin.com]

🎓 Qualifications & Requirements

• Bachelor’s degree (Business / Retail / Management preferred)

• 3–8 years of experience in retail/store management (preferably grocery/FMCG) [naukri.com]

• Strong leadership and team-handling skills

• Good understanding of inventory and retail operations

• Customer-centric mindset

🧠 Key Skills

• Retail Operations Management

• Sales & Target Achievement

• Team Leadership

• Inventory Control

• Customer Relationship Management

• Problem-solving & decision-making

⭐ Preferred Experience

• Experience in organic/natural food retail

• Knowledge of perishable inventory handling

• Exposure to supermarket chains or FMCG stores

📊 KPIs / Performance Metrics

• Sales growth & revenue targets

• Inventory shrinkage & stock availability

• Customer satisfaction scores

• Staff productivity & retention

• Store audit & compliance results

💼 Reporting To

• Area Manager / Regional Manager

• It is a Full Time Retail / Counter Sales job for candidates with 3 - 6+ years Experience.