Key Responsibilities
• Manage and oversee the overall day-to-day operations of the store.
• Drive store sales and achieve monthly and business targets.
• Lead, motivate, and manage the store team effectively.
• Monitor staff performance, productivity, and attendance.
• Ensure excellent customer service and resolve customer concerns professionally.
• Maintain store standards, visual merchandising, and overall store presentation.
• Monitor inventory, stock availability, and stock movement.
• Ensure proper billing, cash handling, and adherence to company policies.
• Analyse sales and operational reports and take necessary corrective actions.
• Ensure compliance with company SOPs and operational guidelines.
• Support recruitment, training, and onboarding of store staff when required.