Job Title: Retail Store Manager
Company: Uni Seoul
Location: Electronic City, Bangalore
About Uni Seoul: Uni Seoul is a Korean Lifestyle Brand brought to you by Ignited Brain Lifestyle Pvt. Ltd., offering a curated selection of aesthetic Korean products and experiences.
Job Summary:
We are seeking a dynamic and results-oriented Retail Store Manager to lead and motivate our store team in Hyderabad. The successful candidate will be responsible for all aspects of store operations, including sales, customer service, inventory management, and team development.
Responsibilities:
Drive sales growth by implementing effective sales strategies and exceeding sales targets.
Analyze sales data, identify trends, and develop action plans to improve performance.
Monitor key performance indicators (KPIs) and track progress towards goals.
Recruit, hire, train, and develop a high-performing team of sales associates.
Motivate and inspire the team to achieve individual and store goals.
Conduct regular team meetings, provide feedback, and address performance issues.
Foster a positive and inclusive work environment.
Ensure exceptional customer service at all times, exceeding customer expectations.
Resolve customer complaints and issues promptly and effectively.
Build strong customer relationships and cultivate customer loyalty.
Oversee all store operations, including inventory management, visual merchandising, and store maintenance.
Ensure the store is clean, organized, and well-maintained.
Implement loss prevention measures to minimize shrinkage.
Manage store budgets and expenses effectively.
Ensure compliance with all company policies, procedures, and legal regulations.
Maintain accurate records and documentation.
Qualifications:
Proven experience as a Retail Store Manager or Assistant Manager in a fast-paced retail environment
Strong leadership, communication, and interpersonal skills
Excellent customer service and problem-solving skills
Ability to motivate and lead a team
Strong organizational and time-management skills
Retail math skills, including inventory management and sales analysis
Proficiency in using POS systems and other relevant software
Passion for retail and a strong customer focus.