Key Responsibilities: • Manage end-to-end showroom operations and ensure smooth daily functioning. • Handle customer inquiries and explain rental products, pricing, and terms. • Ensure high-quality customer service and a positive customer experience. • Train, manage, and motivate showroom staff to improve performance. • Track customer footfall sources and analyze conversion ratios. • Manage rental bookings, agreements, billing, and return processes. • Ensure proper documentation, verification, and compliance with company policies. • Maintain showroom standards, cleanliness, and asset safety. • Control inventory, stock movement, and regular stock verification. • Prepare and submit daily, weekly, and monthly operational reports. • Resolve customer concerns and improve customer conversion rates. • Support management in achieving revenue and operational targets.
Requirements: • Experience in retail, showroom, fashion, apparel, or rental operations. • Strong leadership and team-management skills. • Excellent communication and customer-handling skills. • Knowledge of inventory and stock management. • Good problem-solving and decision-making abilities. • Target-oriented and result-driven approach. • Basic computer knowledge. • Ability to manage showroom operations independently.