Store Manager

Job Description for Store Manager 

1. Sales & Customer Experience 

• Drive department sales and achieve assigned targets. 

• Ensure excellent customer service and handle customer escalations effectively. 

• Monitor conversion, average billing value, and add-on sales. 

• Promote ongoing offers, schemes, and loyalty programs. 

2. Team Management 

• Supervise, train, and motivate department staff. 

• Prepare duty rosters and ensure adequate floor coverage. 

• Conduct regular briefings and on-the-job training. 

• Monitor staff grooming, attendance, and performance. 

3. Store Operations 

• Ensure smooth daily operations of the department. 

• Maintain VM standards as per brand guidelines. 

• Ensure product availability, proper tagging, and shelf replenishment. 

• Coordinate with the back-end team for stock movement and replenishment. 

4. Inventory Management 

• Monitor stock levels, fast/slow-moving SKUs, and shrinkage. 

• Conduct cycle counts and support stock audits. 

• Ensure FIFO and proper stock handling. 

5. Compliance & Process Adherence 

• Follow company SOPs, safety, and loss prevention guidelines. 

• Ensure billing, returns, and exchanges are done as per policy. 

• Maintain discipline and store hygiene standards. 

6. Reporting & Coordination 

• Share daily/weekly sales and stock reports with the Store Manager. 

• Coordinate with other departments to ensure smooth store operations. 

• Support store-level initiatives and campaigns. 

Key Skills & Competencies: 

• Strong leadership and people management skills 

• Good communication and customer handling ability 

• Sales-driven and result-oriented mindset 

• Basic knowledge of retail KPIs 

• Problem-solving and decision-making skills 

Qualification & Experience: 

• Any graduate (preferred) 

• 2–5 years of experience in organized retail 

• Prior experience as a Team Lead / Senior Executive / Department Supervisor is an advantage 

 Interested candidate share your cv in this number 9156928495

• It is a Full Time Retail / Counter Sales job for candidates with 0 - 3 years of experience.