Store Manager

Job Summary:

The Store Manager is responsible for handling overall store operations, achieving sales targets, managing staff, maintaining discipline, and ensuring excellent customer service. The role requires leadership, responsibility, and strong decision-making skills.

Key Responsibilities:

1. Sales Management

Achieve monthly and daily sales targets.

Monitor team performance and motivate staff.

Plan strategies to increase store sales.

Ensure proper product display to attract customers.

2. Team Management

Manage attendance and discipline of staff.

Train sales team on product knowledge and sales behavior.

Assign daily tasks to team members.

Maintain positive work environment.

3. Store Operations

Ensure store opens and closes on time.

Maintain store cleanliness and visual merchandising standards.

Check stock availability and coordinate with inventory team.

Monitor billing process and cash handling.

4. Customer Service

Handle customer complaints professionally.

Ensure customer satisfaction.

Maintain customer relationship for repeat business.

5. Reporting & Administration

Send daily sales reports to management.

Maintain staff records and store reports.

Ensure company policies are followed.

Monitor uniform and grooming standards.

Skills Required:

Leadership skills

Communication skills

Sales management ability

Problem solving attitude

Time management

Team handling ability

Requirements:

Experience in retail sales (preferred).

Basic computer knowledge (Excel, billing software).

Good communication skills.

Ability to handle pressure and targets.

Key Expectations:

Punctuality and discipline.

Target oriented approach.

Professional behavior.

Responsibility towards company assets.

• It is a Full Time Retail / Counter Sales job for candidates with 0 - 2 years of experience.