Key Responsibilities: The Store Manager will be responsible for ensuring the day-to-day operations of the store to deliver exceptional customer service, manage daily operations, and exceed sales targets The role will be dynamic; a brief illustration of the expected roles and responsibilities are as follows: • Leadership and Team Management • Strategic Planning and Sales Growth • Maintenance of books of accounts • Customer Engagement and Relationship Building • Sales and Revenue Generation • Inventory Management and Finance Management • Customer Service and Experience • Store Operations and Maintenance • Key Risk Inventory Management• Cash Management and Security • Marketing Support • Franchise Reporting: • Market Research and Analysis • Brand Ambassadorship • Training and Development
Qualifications and Experience: • Diamond Jewellery Experience of at-least 5 years • Knowledge about diamond jewellery and the industry in general • Post-Graduate / Undergraduate degree in a similar field • Well versed with multiple languages (preferably, Kannada, English, Hindi and Tamil) • Excellent communication with customers • Ability to work in a fast-paced, deadline-driven environment• Strong problem-solving and analytical skills • Intermediate knowledge of MS office