A store job description includes customer service, sales transactions, and inventory management, but the specific duties vary by role. A store assistant might handle daily tasks like greeting customers and restocking shelves, while a store manager oversees the entire operation, including staff training, sales strategies, and financial reporting.
Common responsibilities by role
Store Assistant / Retail Associate
Greet and assist customers, answer questions, and process sales transactions.
Maintain store cleanliness and organization, including restocking shelves.
Handle customer returns and exchanges.
Work with the cash register, handle payments, and balance the till.
Store Manager
Oversee all daily store operations, from staffing to sales targets.
Manage and train staff, including scheduling and performance evaluations.
Analyze sales reports and develop strategies to increase revenue.
Ensure compliance with company policies, safety regulations, and security protocols.
Manage inventory, including ordering and stock control.
Storekeeper
Manage the inventory from receiving to dispatch.
Receive, organize, and stock supplies.
Perform stock-related duties like pricing, labeling, and rotating stock.
Inspect deliveries for damage or discrepancies.
Maintain a clean and safe working environment.