Customer service associate JD
Ø CSA has to greet & offer service to walk in customers.
Ø Properly groomed as we cater to premium customers.
Ø On-the-job training is provided for new hires by the supervisor and the managers.
must understand the different categories and the products names.
Ø New hires would be trained in how to remove dump in F&V categories & replace with fresh ones.
Ø Offered classroom training by trainers need to implement to provide excellent customer service.
Ø Learn to give facing in the respective dept which is assigned by the managers.
Ø Quick to understand the near expiry and expired products and replace them with new ones.
Ø Keep the shelf neat and tidy (dust free)
Ø New hires would be trained to generate bills. Post training must work on the same.
Pick up the products as per the e-com order and hand it over to the Rider for delivery.