Retail Sales Store Executive

Job Title: Store Executive

Location: Chennai Experience Centre

Job Summary

Frikly is looking for a proactive and customer-focused Store Executive to manage the day-to-day operations of our Chennai Experience Centre. The ideal candidate will be responsible for assisting walk-in customers, maintaining the showroom, supporting sales activities, handling inventory, and ensuring a seamless customer experience. The candidate must be fluent in both Hindi and Tamil to effectively communicate with customers and internal teams.

Key Responsibilities

• Welcome and assist walk-in customers at the Experience Centre.

• Understand customer requirements and recommend suitable products.

• Explain Frikly's product portfolio, including laminates, plywood, louvers, wall panels, charcoal panels, and other interior solutions.

• Coordinate with the sales team for enquiries, quotations, and order processing.

• Maintain the cleanliness, appearance, and product display of the showroom.

• Manage stock, samples, catalogues, and inventory records.

• Handle billing support, documentation, and customer records as required.

• Follow up with customers regarding enquiries and pending orders.

• Ensure timely reporting of daily store activities.

• Coordinate with the warehouse and operations team for stock movement and replenishment.

• Maintain a high standard of customer service and professionalism.

Eligibility Criteria

• Graduate in any discipline (preferred).

• Age: 23–35 years.

• Experience in the interior products, laminates, plywood, furniture, building materials, hardware, paints, tiles, or related industry is preferred.

• Candidates from other retail or customer-facing industries with relevant experience are also encouraged to apply.

Mandatory Requirements

• Must be able to speak, read, and understand both Tamil and Hindi fluently.

• Basic knowledge of Microsoft Office (Excel, Word, Outlook).

• Good communication and interpersonal skills.

• Customer-oriented attitude with strong problem-solving abilities.

• Ability to multitask and work in a fast-paced environment.

Preferred Candidate Profile

• Prior experience in showroom or store operations.

• Knowledge of inventory management and billing processes.

• Experience in handling walk-in customers and supporting B2B/B2C sales.

• Well-groomed, professional, and team-oriented.

What We Offer

• Competitive Salary.

• Performance-based Incentives.

• Career Growth Opportunities.

• Product Training and Skill Development.

• Supportive and Professional Work Environment.

• It is a Full Time Retail / Counter Sales job for candidates with 6 months - 6 years of experience.