Customer Service & Sales
Welcome and assist customers with their shopping needs.
Provide product information and styling recommendations.
Support the sales team in achieving store sales targets.
Build positive customer relationships and ensure excellent service.
Omnichannel Order Fulfilment
Process online and omnichannel orders received through the store.
Pick, pack, and prepare orders as per brand packaging standards.
Coordinate with logistics partners for timely dispatch and deliveries.
Ensure order accuracy and maintain delivery timelines.
Billing & POS Operations
Process customer billing using the POS system.
Handle cash, card, UPI, and other payment transactions accurately.
Manage exchanges, returns, and refunds as per company policy.
Inventory Management
Receive, tag, and arrange merchandise.
Perform stock replenishment and inventory checks.
Maintain stock accuracy and report discrepancies.
Assist during stock audits.
Store Operations
Ensure the store is clean, organized, and visually appealing.
Support visual merchandising and display changes.
Maintain backroom organization and operational standards.
Follow SOPs and ensure compliance with company policies.
Interested candidates share the CV at siby@ecoluxhr.in