Retail Sales Store Assistant

About Wildcraft

Wildcraft is India’s largest outdoor gear company. It’s product range includes gear, travel cases, apparel, and footwear. Since our inception 25 years ago, Wildcraft is a brand born for the open air. Wildcraft as a head-to-toe outfitter equips you with the means to experience outdoors.   ​A brand with the business philosophy of “rekindling the explorer & embracing the unknown” at its heart. Wildcraft products take inspiration from its brand ethos which guides the product to be functional, light weight, weather resilient and reliable. Wildcraft is best poised to ride the Indian outdoor industry opportunity and make Indians embrace the uncertainty and Be Ready for Anything.

About the Role

We are looking for a customer-focused and energetic Store Assistant to join our retail team. The Store Assistant will support day-to-day store operations, assist customers with product selection, maintain store standards, and contribute to achieving sales targets.

The ideal candidate should have good communication skills, a positive attitude, and an interest in outdoor, travel, adventure, and lifestyle products.

Key Responsibilities

• Welcome customers and provide friendly, professional assistance.

• Understand customer requirements and recommend suitable Wildcraft products.

• Explain product features, specifications, benefits, pricing, and offers.

• Support the store team in achieving daily, monthly, and annual sales targets.

• Maintain product displays, shelves, and visual merchandising standards.

• Ensure the store is clean, organized, and customer-ready at all times.

• Assist with stock receiving, counting, replenishment, and inventory management.

• Check product tags, prices, sizes, and stock availability.

• Support billing and point-of-sale activities when required.

• Handle customer queries and coordinate with the team to resolve basic complaints.

• Assist with stock transfers, returns, exchanges, and other store processes.

• Monitor fast-moving and low-stock products and inform the Store Manager.

• Follow company policies, safety procedures, and retail operating standards.

• Participate in promotional activities, product launches, and store campaigns.

Required Skills

• Good verbal communication and interpersonal skills.

• Customer-service-oriented approach.

• Basic sales and product-presentation skills.

• Ability to work effectively as part of a team.

• Basic knowledge of computers and POS systems.

• Good numerical and organizational skills.

• Willingness to learn about outdoor, travel, trekking, luggage, footwear, apparel, and lifestyle products.

• Ability to work flexible shifts, weekends, and holidays as required.

Eligibility

• Minimum qualification: 10th pass /12th pass

• Freshers are welcome; retail or sales experience will be an advantage.

• Candidates should demonstrate a positive attitude, discipline, and willingness to work in a customer-facing environment.

• It is a Full Time Retail / Counter Sales job for candidates with 6 months - 5 years of experience.