Showroom Sales Executive

Job Title:

Handicrafts & Textile Showroom Salesman

Job Summary:

A Sales Executive in a handicrafts and textile showroom is responsible for assisting customers, promoting traditional and modern products (such as fabrics, garments, home décor, and handmade items), and ensuring a pleasant shopping experience that leads to sales and customer satisfaction.

Key Responsibilities:

1. Customer Service

·        Greet customers warmly and understand their needs

·        Explain product details such as fabric type, craftsmanship, origin, and care instructions

·        Suggest suitable products based on customer preferences and budget

2. Sales & Promotion

·        Actively promote handicrafts, textiles, and related items

·        Achieve daily/weekly/monthly sales targets

·        Upsell and cross-sell products

3. Product Knowledge

·        Maintain strong knowledge of:

·        Different fabrics (cotton, silk, wool, etc.)

·        Handicraft techniques (embroidery, weaving styles, regional specialties)

·        Stay updated on new arrivals and trends

4. Showroom Maintenance

·        Ensure products are neatly displayed and organized

·        Maintain cleanliness and visual appeal of the showroom

·        Assist in visual merchandising and window displays

5. Billing & Inventory Support

·        Support in billing, invoicing, and payments (cash/card/UPI)

·        Assist in stock checking and inventory management

·        Report low stock or damaged items

6. Customer Relationship Management

·        Build long-term relationships with customers

·        Handle customer queries, complaints, and returns politely

·        Maintain customer records if required

Required Skills:

·        Good communication (spoken English) and interpersonal skills

·        Basic knowledge of textiles and handicrafts (preferred)

·        Sales and negotiation skills

·        Customer-focused attitude

Qualifications:

·        Minimum: 10th/12th pass (higher preferred)

·        Experience in retail/showroom sales is an advantage

• It is a Full Time Retail / Counter Sales job for candidates with 4 - 6+ years Experience.