Shop Staff

Role Overview:

Cinema Staff will be responsible for ensuring smooth cinema operations and delivering excellent customer service across multiple functions, including ticketing, food & beverages, ushering, housekeeping, and customer assistance.

Key Responsibilities:

🎟️ Ticketing / Box Office

• Sell and issue tickets using POS systems.

• Provide customers with information about movie schedules, seat availability, and promotions.

• Handle cash/card transactions accurately.

🍿 Food & Beverages (Concessions/Café)

• Prepare and serve popcorn, snacks, and beverages as per standards.

• Upsell combos and food offers to increase sales.

• Maintain hygiene and cleanliness at counters.

🎬 Ushering / Customer Service

• Check tickets and guide customers to their seats.

• Ensure discipline, safety, and comfort inside auditoriums.

• Assist guests with queries and complaints.

🧹 Housekeeping & General Support

• Maintain cleanliness of lobby, auditoriums, restrooms, and café areas.

• Support quick turnaround of halls between shows.

⚙️ General Duties

• Follow safety, hygiene, and security guidelines.

• Work in shifts, weekends, and public holidays as per cinema schedules.

• Uphold service standards to enhance customer experience.

Requirements:

• Qualification: Minimum SSLC/PUC; Graduate/Diploma preferred.

• 0–2 years of experience in cinemas, hospitality, or customer service.

• Good communication skills (English, Kannada, Hindi preferred).

• Customer-oriented mindset with ability to handle large crowds.

• Flexible for rotational shifts.

Skills Required:

• Customer Service & Communication

• POS & Cash Handling

• Teamwork & Adaptability

• Time Management

• Attention to Detail

• It is a Full Time Retail / Counter Sales job for candidates with 6 months - 4 years of experience.

More about this Shop Staff job

1. What is the eligibility criteria to apply for this Shop Staff job?
   Ans: The candidate should be All Education levels and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹17000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Shop Staff job?
   Ans: This Shop Staff job will have 6 working days.
4. Are there any charges applicable while applying or joining this Shop Staff job?
   Ans: No, there is no fee applicable for applying this Shop Staff job and during the employment with the company, i.e., Gopalan Enterprises.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Shop Staff role?
   Ans: There is an immediate opening of 10 Shop Staff at Gopalan Enterprises
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Retail / Counter Sales job.
8. What are the timings of this Shop Staff job?
   Ans: This Shop Staff job has 09:00 AM - 06:00 PM timing.