A Store Boy, also known as a Store Assistant or Store Helper, is responsible for maintaining the cleanliness and organization of a store, assisting customers, and supporting the overall operations. This role often involves tasks like stocking shelves, assisting with customer purchases, and ensuring the store is presentable.
Customer Service:
Greeting customers:
Providing a warm welcome and assisting customers with locating items or answering questions.
Handling transactions:
Processing customer purchases accurately and efficiently using the cash register or point-of-sale system.
Providing product information:
Being knowledgeable about store products and promotions to assist customers with their needs.
Resolving customer issues:
Addressing customer concerns and complaints in a professional and timely manner.