Service Associate

We are looking for a Service Associate to join our team at Pvr Inox Limited to providing essential support in the smooth operation of a movie theater. You will assist in various aspects of cinema operations, ensuring a high level of customer service, safety, and efficiency. This role plays a vital part in maintaining a positive movie-going experience for patrons and supporting the cinema management team.

The role offers an in-hand salary of ₹17000 - ₹20000 with growth opportunities.

Key Responsibilities:

1.    Customer Service:

·         Greet and assist customers in a friendly and courteous manner.

·         Sell tickets, answer inquiries about showtimes and seating, and handle customer concerns or issues professionally.

·         Maintain a helpful and approachable demeanor to enhance the overall customer experience.

2.    Ticket Sales and Box Office:

·         Operate ticketing software and cash registers accurately.

·         Ensure ticket sales are conducted efficiently, and transactions are handled promptly.

·         Assist with ticket inventory management.

3.    Concession Stand Support:

·         Assist in preparing and serving concession items such as popcorn, snacks, and beverages.

·         Maintain cleanliness and orderliness of the concession area.

·         Handle cash transactions and provide change accurately.

4.    Usher Duties:

·         Monitor auditoriums to ensure a smooth seating process and address any disruptions or issues.

·         Assist with cleaning and preparing auditoriums between screenings.

·         Help patrons find seats and ensure compliance with safety and seating policies.

5.    Security and Safety:

·         Assist in maintaining a safe and secure environment for customers and staff.

·         Monitor entrances and exits to prevent unauthorized entry.

·         Follow emergency procedures and assist in evacuations if necessary.

6.    Facility Maintenance:

·         Report maintenance and cleanliness issues to management promptly.

·         Assist in routine cleaning tasks, including restrooms, lobby areas, and common spaces.

·         Help maintain the cleanliness and appearance of seating areas.

7.    Cash Handling and Reporting:

·         Handle cash transactions accurately and securely.

·         Assist in preparing daily financial reports and reconciling sales.

·         Maintain cash registers and change funds as directed.

8.    Collaboration:

·         Work closely with other cinema staff members to ensure efficient operations.

Assist in special events, promotions, and marketing initiatives as needed.

Job Requirements:

The minimum qualification for this role is 12th Pass / diploma or equivalent and 0 - 2 years of experience.

The responsibility includes achieving sales targets, excellent communication skills, and familiarity with inventory procedures.

• It is a Full Time Retail / Counter Sales job for candidates with 0 - 2 years of experience.

More about this Service Associate job

1. What is the eligibility criteria to apply for this Service Associate job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Service Associate job?
   Ans: This Service Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service Associate job?
   Ans: No, there is no fee applicable for applying this Service Associate job and during the employment with the company, i.e., PVR INOX LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service Associate role?
   Ans: There is an immediate opening of 50 Service Associate at PVR INOX LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Retail / Counter Sales job.
8. What are the timings of this Service Associate job?
   Ans: This Service Associate job has 08:00 AM - 05:00 PM timing.