Sales Staff (In Shop)

🛍️ 1. Customer Service

• Greet every customer warmly within a few seconds of entry

• Understand customer needs (occasion, budget, size, style)

• Suggest suitable products and upsell/cross-sell

• Provide trial room assistance

• Ensure high customer satisfaction and repeat visits

👔 2. Product Knowledge

• Know fabric types, fits, sizes, and brand details

• Stay updated on new arrivals and ongoing offers

• Explain product features and benefits confidently

• Guide customers on styling and combinations

💰 3. Sales Target Achievement

• Work towards daily and monthly sales targets

• Promote high-margin and focus products

• Inform customers about schemes and discounts

• Convert walk-ins into buyers

🧾 4. Billing & POS Support

• Assist at billing counter when required

• Ensure correct tagging and pricing

• Support smooth checkout experience

• Help in exchange/return process as per policy

🧹 5. Store Maintenance & Visual Merchandising

• Keep racks neat, clean, and well-folded

• Ensure proper size-wise and category display

• Replenish sold items from stock

• Maintain VM guidelines given by management

• Keep trial rooms clean and organized

📦 6. Stock Handling

• Help in stock receiving and checking

• Report missing/damaged items

• Maintain stockroom discipline

• Participate in stock audits

📣 7. Promotion & Customer Engagement

• Inform customers about loyalty programs

• Encourage WhatsApp/CRM membership

• Share festival and seasonal offers

• Build customer relationships for repeat business

⏰ 8. Discipline & Teamwork

• Maintain grooming and dress code

• Be punctual and follow duty roster

• Coordinate with team members

• Follow store SOPs and management instructions

⭐ Daily Checklist (Quick Use)

✅ Greeting done
✅ Floor arranged
✅ Targets reviewed
✅ Offers communicated
✅ Trial rooms checked
✅ Billing support ready
✅ Customer database updated

• It is a Full Time Retail / Counter Sales job for candidates with 6 months - 3 years of experience.