Job Description: Retail Sales Person – Trent Westside Store

Key Responsibilities

Customer Service

• Greet customers warmly and assist them with product selection.

• Provide knowledgeable recommendations based on customer needs and preferences.

• Address customer inquiries, concerns, and feedback professionally.

• Ensure a positive shopping environment at all times.

Sales & Product Knowledge

• Achieve daily, weekly, and monthly sales targets.

• Develop a strong understanding of Trent’s product range, materials, sizes, fits, and current promotions.

• Upsell and cross-sell products to maximize sales.

Store Operations

• Maintain clean, organized, and visually appealing store displays.

• Manage inventory on the shop floor; ensure stock levels are adequate and report shortages.

• Assist in receiving, tagging, and arranging new stock.

• Operate POS systems for billing, returns, and exchanges.

Visual Merchandising

• Assist in implementing merchandising plans according to Trent Westside standards.

• Ensure mannequins, racks, and shelves follow brand guidelines.

• Keep changing rooms tidy and assist customers as needed.

Team Collaboration

• Work closely with store managers and fellow team members to meet store goals.

• Participate in daily briefings, training sessions, and performance reviews.

Qualifications & Skills

Required

• High school diploma or equivalent.

• Strong communication and interpersonal skills.

• Basic math and computer skills.

• Customer-service–oriented attitude.

Preferred

• Previous retail or fashion sales experience.

• Understanding of store operations, merchandising, and inventory management.

• Ability to work in a fast-paced environment.

Work Conditions

• Flexible hours, including weekends, evenings, and holidays.

• Standing for extended periods and occasional lifting of merchandise.

Key Attributes

• Friendly and approachable

• Enthusiastic about fashion and trends

• Reliable, punctual, and responsible

• Team player with a positive attitude

• Sales-driven and self-motivated

If you want, I can also create:
✔ A shorter version for job ads
✔ A more detailed SOP-style description
✔ An interview questionnaire for this role
✔ A CV/resume customized for applying to Trent Westside Store

You said:

ADD GROWTH AND TATA BRAND NAME

ChatGPT said:

Here is the updated Job Description with emphasis on growth opportunities and the prestige of the Tata brand name associated with Trent Westside.

Job Description: Retail Sales Person – Trent Westside Store (A Tata Enterprise)

Position Overview

As a Retail Sales Person at Trent Westside — part of the Tata Group, you will represent one of India’s most trusted and respected business houses. The role focuses on delivering outstanding customer service, achieving sales targets, and ensuring a superior in-store experience that reflects the quality and reliability of the Tata brand.
This position offers excellent career growth opportunities within Trent and the larger Tata ecosystem.

Key Responsibilities

Customer Service

• Greet customers warmly and assist them in selecting products.

• Offer knowledgeable recommendations based on customer needs.

• Resolve customer queries and ensure high satisfaction aligned with Tata’s service values.

• Create a welcoming shopping environment.

Sales & Product Knowledge

• Meet and exceed daily/weekly/monthly sales targets.

• Build strong knowledge of Trent’s product lines, trends, and promotions.

• Upsell and cross-sell to maximize customer value.

• Represent the quality and trust of the Tata brand through professional service.

Store Operations

• Maintain store cleanliness and merchandise displays as per brand standards.

• Monitor and manage stock on the sales floor; report shortages.

• Assist in receiving, tagging, and arranging new inventory.

• Handle billing, returns, and exchanges using POS systems.

Visual Merchandising

• Support the implementation of Westside’s visual merchandising guidelines.

• Ensure mannequins, shelves, and racks reflect the brand image.

• Keep fitting rooms organized and customer-friendly.

Team Collaboration

• Work collaboratively with store managers and colleagues to achieve store goals.

• Participate in training, performance reviews, and new initiatives.

Qualifications & Skills

Required

• High school diploma or equivalent.

• Excellent communication and interpersonal skills.

• Basic computer and math skills.

• Customer-first mindset.

Preferred

• Prior retail or fashion sales experience.

• Knowledge of merchandising, sales operations, and inventory handling.

• Ability to thrive in a fast-paced retail environment.

Growth & Career Opportunities

Working at Trent Westside, a Tata Group company, provides:

• Opportunities to grow into senior sales roles, department in-charge, and store management.

• Access to continuous training, skill development, and learning programs under the Tata brand.

• Stable, long-term career prospects in one of India’s strongest and most respected business groups.

• Exposure to modern retail practices and leadership development pathways.

Work Conditions

• Flexible shifts, including weekends and holidays.

• Standing for extended periods, occasional lifting of merchandise.

Personal Attributes

• Friendly, approachable, and customer-focused

• Passionate about fashion and trends

• Reliable, punctual, and disciplined

• Strong team player

• Motivated to grow within the Tata ecosystem

• It is a Full Time Retail / Counter Sales job for candidates with 0 - 1 years of experience.

More about this Retail Sales Officer job

1. What is the eligibility criteria to apply for this Retail Sales Officer job?
   Ans: The candidate should be All Education levels and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15500 - ₹18500 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Retail Sales Officer job?
   Ans: This Retail Sales Officer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Retail Sales Officer job?
   Ans: No, there is no fee applicable for applying this Retail Sales Officer job and during the employment with the company, i.e., Trent Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Retail Sales Officer role?
   Ans: There is an immediate opening of 50 Retail Sales Officer at Trent Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Retail / Counter Sales job.
8. What are the timings of this Retail Sales Officer job?
   Ans: This Retail Sales Officer job has 12:30 PM - 10:00 PM timing.