Retail Sales Officer

Job Description – Retail Sales Executive

Position

Retail Sales Executive

Company

Jewels Box – Gold & Diamond Jewellery

Location

Hazratganj, Lucknow

Employment Type

Full-time

About Jewels Box

Jewels Box is a premium Gold, Diamond, and Silver jewellery showroom committed to delivering exceptional craftsmanship and outstanding customer service. We are looking for energetic, customer-focused professionals who are passionate about retail sales and building long-term customer relationships.

Key Responsibilities

• Welcome customers and provide a premium in-store shopping experience.

• Understand customer requirements and recommend suitable jewellery products.

• Demonstrate Gold, Diamond, Silver, and Bridal Jewellery collections confidently.

• Achieve individual and showroom sales targets.

• Build strong customer relationships and generate repeat business.

• Explain product features, pricing, purity, certifications, and ongoing offers.

• Handle billing coordination and ensure smooth completion of sales.

• Maintain attractive product displays and showroom presentation.

• Assist customers with jewellery exchange, customization, and after-sales services.

• Keep accurate records of customer inquiries and follow up on leads.

• Ensure high standards of customer satisfaction and professionalism.

Eligibility

• Graduate in any discipline (preferred).

• 1–4 years of experience in retail sales (Jewellery/Luxury/Fashion retail preferred).

• Freshers with excellent communication skills and a strong sales attitude may also apply.

Required Skills

• Excellent communication and interpersonal skills.

• Strong sales and negotiation abilities.

• Customer-first approach with a positive attitude.

• Well-groomed and professional personality.

• Ability to work in a target-driven retail environment.

• Basic computer knowledge.

• Team player with willingness to learn.

Preferred Experience

• Jewellery showroom experience.

• Luxury retail or premium brand sales.

• CRM or customer relationship management experience.

Salary & Benefits

• Attractive salary based on experience.

• Monthly performance incentives.

• Career growth opportunities.

• Professional training and development.

• Friendly and supportive work environment.

• Employee discounts on jewellery (as per company policy).

Working Hours

As per showroom business hours with weekly off as per company policy.

• It is a Full Time Retail / Counter Sales job for candidates with 1 - 4 years of experience.