Job Summary:
As a Retail Sales Officer at Tanishq, you will be responsible for delivering excellent customer service, achieving sales targets, maintaining store presentation, and building long-term customer relationships. You will represent the Tanishq brand and ensure every customer has a premium buying experience.
---
Key Responsibilities:
Greet and assist customers with warmth and professionalism.
Understand customer needs and recommend suitable jewellery collections.
Achieve individual and store sales targets.
Build and maintain strong customer relationships through follow-ups and after-sales service.
Maintain product knowledge and stay updated on new designs, promotions, and offers.
Handle billing, cash transactions, and ensure accuracy in sales documentation.
Ensure store cleanliness, display arrangements, and stock management.
Resolve customer queries and complaints effectively.
Support in promotional activities, events, and campaigns.