Retail Sales Manager

📝 Job Summary

The Sales Manager will be responsible for leading, motivating, and monitoring a team of in-store Apple Sales Promoters. The role focuses on driving sales targets, improving store execution, ensuring promoter productivity, and maintaining strong retailer relationships.

🎯 Key Responsibilities

1. Team Management & Leadership

• Recruit, train, and manage Apple Sales Promoters.

• Assign stores and ensure proper manpower coverage.

• Conduct regular store visits and on-ground audits.

• Coach promoters on product knowledge, demos, and selling skills.

2. Sales Target Achievement

• Drive area-wise and store-wise sales targets.

• Monitor daily, weekly, and monthly performance of promoters.

• Improve conversion ratio, accessory attach rate, and premium model sales.

• Plan local promotions and sales pushes.

3. Store & Channel Management

• Maintain strong relationships with store owners and managers.

• Ensure Apple brand visibility and merchandising standards across stores.

• Resolve store-level issues related to stock, promoter behavior, or display.

4. Training & Capability Building

• Conduct regular training on:

  • Product demonstration

  • Apple ID creation & data transfer

  • Customer handling & convincing skills

• Ensure promoters deliver high customer satisfaction.

5. Reporting & Analysis

• Track promoter attendance, productivity, and DSRs.

• Share daily/weekly sales MIS with management.

• Analyze gaps and implement corrective actions.

6. Compliance & Discipline

• Ensure promoters follow company policies, attendance norms, and store timings.

• Maintain discipline, grooming standards, and professional conduct.

📌 Key Result Areas (KRAs)

• Achievement of overall area sales targets

• Promoter productivity & attendance

• Improvement in store-wise conversion and demo effectiveness

• Customer satisfaction levels

• Timely and accurate reporting

• Retailer relationship score

🧑‍💼 Qualifications / Skills

• Post Graduate MBA Sales/Marketing Preferred (Fresher) .

• Strong leadership, communication, and problem-solving skills.

• Good understanding of smartphones, accessories, and retail execution.

• Willing to travel daily across assigned locations.

📍 Base Location

Rohini (Delhi) – centrally managing North, North-West & Central Delhi stores.

• It is a Full Time Retail / Counter Sales job for candidates with Freshers.