Retail Sales Manager

Job Title: Department Manager – Apparel

Company: Trent Ltd (Brand – Zudio)

Location: Gurgaon

Industry: Retail (Large Format / Multi-Brand Outlet - MBO)

Job Summary:

Trent Ltd is seeking an experienced and dynamic Department Manager – Apparel for its Zudio brand in Gurgaon. The ideal candidate will have strong leadership capabilities, a keen understanding of apparel retail KPIs, and experience in managing a team in a fast-paced multi-brand outlet environment.

Key Responsibilities:

• Lead and manage the apparel department operations within the store.

• Supervise and motivate a team of 5–6+ sales staff, ensuring high performance and customer service standards.

• Monitor key retail metrics such as UPT (Units Per Transaction), ASP (Average Selling Price), Conversion Rates, etc.

• Ensure optimal stock management, visual merchandising, and store hygiene.

• Maintain excellent product knowledge and ensure the team is well-trained on product features.

• Collaborate with the store manager and other department heads to achieve overall sales targets.

• Handle customer queries and complaints professionally, ensuring customer satisfaction.

Desired Candidate Profile:

• Minimum 3+ years of experience in apparel retail.

• At least 2 years of team handling experience, with a team size of 5–6 staff or more.

• Strong knowledge and experience with MBO (Multi-Brand Outlet) format preferred; strong EBO (Exclusive Brand Outlet) profiles may also apply.

• Good understanding of key performance indicators (KPIs) such as UPT, ASP, and sales conversions.

• Fluent in English, with excellent communication skills.

• Well-groomed, confident, and customer-centric.

Compensation:

• Salary: Up to ₹28,000 in-hand

• Benefits: PF, ESIC, and performance-based Incentives

• It is a Full Time Retail / Counter Sales job for candidates with 3 - 6 years of experience.

More about this Retail Sales Manager job

1. What is the eligibility criteria to apply for this Retail Sales Manager job?
   Ans: The candidate should be Graduate and above and above with 3 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹28000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Retail Sales Manager job?
   Ans: This Retail Sales Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Retail Sales Manager job?
   Ans: No, there is no fee applicable for applying this Retail Sales Manager job and during the employment with the company, i.e., NAARI (NETWORK OF ADVANCEMENT, ADVOCACY, RESEARCH AND INNOVATION).
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Retail Sales Manager role?
   Ans: There is an immediate opening of 1 Retail Sales Manager at NAARI (NETWORK OF ADVANCEMENT, ADVOCACY, RESEARCH AND INNOVATION)
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Retail / Counter Sales job.
8. What are the timings of this Retail Sales Manager job?
   Ans: This Retail Sales Manager job has 09:00 AM - 06:00 PM timing.