Customer Engagement:
Greet customers, understand their needs, offer solutions, and build relationships.
Sales Achievement:
Meet individual and store sales goals, promote offers, and upsell products.
Product Expertise:
Develop deep knowledge of products, services, promotions, and policies.
Store Operations:
Process transactions (POS), manage inventory (stocking, replenishment), and maintain store appearance/visual merchandising.
Customer Service:
Handle inquiries, resolve complaints professionally, and ensure satisfaction.