Retail Sales Executive

·         Responsible to perform all duties in accordance with the set policies and procedures covering aspects of Box-Office/Concessions/Ushering under the general guidance of Duty Manager/Duty Officer



·         To personally greet the customers and other VIP

·         Guests at each touch point with correct salutation Service on seat, suggestive & Up selling,

·         Efficient Cash handling at POS, and no variance in sales

·         Customer query handling and delight each and every customer by giving best service.

·         Well versed with Movie synopsis and genre. •Taking effective orders and satisfying the customers.

·         Box office handling, Concessions handling independently.

·         Cash Management from Box and Candy Area. •To effectively operate the software system VISTA generating revenue.

·         Ensure highest level of integrity towards organization & patron.

·         Handling queries regarding film content, rating, show times.

·         Responsible for maintenance of machines at Box Office and concessions.

·         Ensure that all the statutory forms and formats for revenue collection are maintained in the respective areas at all times.

·         Follow correct cash handling procedures and revenue collection as per the policies and procedures.