Handle all point-of-sale (POS) transactions accurately and efficiently.
Process payments by cash, card, and other accepted methods.
Issue receipts, refunds, and exchanges as per store policy.
Maintain daily sales reports and balance cash registers.
Attend to customer complaints, queries, and returns with empathy and professionalism.
Manage product exchanges and refund processes.
Coordinate with the inventory team for product availability and restocking.
Ensure prompt resolution of issues to maintain customer satisfaction.
Greet and assist customers on the shop floor.
Maintain product displays, ensure stock availability, and manage visual merchandising.
Upsell and cross-sell products based on customer needs.
Keep the sales floor clean, organized, and presentable.
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Sales-driven and customer-focused attitude.
Ability to work in shifts, weekends, and holidays.