Job Description – Brand Staff
About the Company:
We are a leading company in the precious metals industry, offering high-quality gold and silver products through innovative retail solutions. Our vending machines are installed at premium locations, including airports, malls, and temples, providing customers with a secure and convenient buying experience.
Job Summary
We are looking for enthusiastic and customer-focused Mall Brand Staff to manage and promote our vending machines. The ideal candidate will assist customers, ensure smooth machine operations, maintain stock availability, and deliver an excellent customer experience while representing the brand professionally.
Key Responsibilities
● Promote brand and products through vending machines at assigned locations.
● Assist customers in operating vending machines and provide product information. ● Ensure regular refilling and stock availability in all vending machines.
● Maintain cleanliness and display standards of vending machines.
● Monitor machine performance and report breakdowns or service issues.
● Coordinate with the operations/logistics team for stock and maintenance
● Achieve sales and target goals through effective promotion
● Collect and share customer feedback for service improvement
● Represent the company professionally and maintain brand image.
Candidate Profile
● HSC or Graduate in any discipline.
● Minimum 6 months of experience in Retail, Sales, Customer Service, or Brand Promotion.
● Good communication and interpersonal skills.
● Basic knowledge of MS Excel, CRM, or ERP systems.
● Customer-oriented with strong sales and relationship-building skills.
● Ability to work independently and manage responsibilities at assigned locations. Preferred Skills
● Retail Sales
● Customer Service
● Brand Promotion
● Sales Target Achievement
● CRM / ERP ● MS Excel
● Inventory Coordination
● Communication Skills
● Problem Solving
● Team Coordination
Working Culture
Location: Ghatkopar, Thane, Nalasopara, Vashi, SeaWood
Employment Type: Full-Time Industry: Retail / Precious Metals Qualification:
● 9-hour work shift with 1 rotational weekly off.
● Opportunity to work with a growing and innovative brand.
● Exposure to premium retail environments such as airports and malls.
● Career growth opportunities in sales and retail operations.