Retail Sales Executive

Retail Sales Executive – Jewellery Showroom

About the Role

We are looking for a friendly and customer-focused Retail Sales Executive to join our jewellery showroom team. Your main responsibility will be to help customers choose jewellery products, achieve sales targets, and provide an excellent shopping experience.

You should be confident in speaking with customers, understanding their needs, and recommending suitable products. Experience in jewellery, luxury retail, or high-value sales will be an advantage.

Key Responsibilities

• Achieve monthly and yearly sales targets

• Attend to walk-in customers and convert enquiries into sales

• Upsell and cross-sell jewellery products wherever possible

• Build strong relationships with customers for repeat business

• Follow up regularly with potential and existing customers through calls or messages

• Maintain attractive product displays and showroom presentation

• Identify slow-moving stock and report it to the showroom manager

• Keep customer records and sales reports updated

• Follow company policies, grooming standards, and showroom procedures

Skills & Requirements

• Graduate in any discipline

• 1–2 years of experience in jewellery, diamond, luxury retail, or high-value sales preferred

• Strong communication and customer handling skills

• Good sales and relationship-building ability

• Positive attitude and willingness to work in a target-driven environment

• Team player with professional behaviour and grooming

Performance Will Be Measured On

• Sales target achievement

• Walk-in to sales conversion ratio

• Customer satisfaction and repeat business

• Follow-up activity with customers

• Quality of showroom merchandising and display

• Inventory movement and stock management

Reporting To

Branch Manager

Department

Sales Operations

Industry Preference

Fine Jewellery / Diamond / Luxury Retail

• It is a Full Time Retail / Counter Sales job for candidates with 1 - 5 years of experience.