Retail Sales Executive

Job Description

Job Title: In-Store Promoter

Job Location: Forum Mall, Bangalore

About Us:

Uni Seoul is a Korean Lifestyle Brand brought to you by Ignited Brain Pvt. Ltd., offering a curated selection of authentic Korean products and experiences.

Job Summary:

We are seeking a dynamic and results-oriented Sales Associate to join our team in Hyderabad. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and contributing to a positive and engaging store environment. This role requires a passion for sales, strong communication skills, and the ability to build rapport with customers.

Core Responsibilities:

• Product Knowledge: Demonstrating and providing comprehensive information about promoted products or services to customers. This includes features, benefits, and usage.

• Customer Engagement: Interacting with customers in a friendly and approachable manner, initiating conversations, understanding their needs and wants, and building rapport.

• Product Demonstration: Showing customers how products work, highlighting key features, and answering any questions they may have.

• Sales Generation: Actively promoting products with the goal of increasing sales and meeting or exceeding sales targets. This often involves persuasive communication and highlighting the value proposition.

• Promotional Activities: Setting up and maintaining attractive promotional displays, stands, or booths. This may also involve distributing samples, brochures, flyers, and other marketing materials.

• Customer Service: Providing excellent customer service by assisting with product selection, addressing queries, and resolving issues promptly.

• Feedback Collection: Gathering customer feedback on products and promotions and reporting this information to management or product development teams.

• Inventory Management: Monitoring stock levels of promotional products and informing relevant personnel of any shortages.

• Reporting: Preparing reports on demonstration-related information, such as customer interest levels, questions asked, the number of samples distributed, and sales achieved.

• Brand Representation: Embodying the brand's values and maintaining a professional appearance and positive attitude at all times.

• Collaboration: Working closely with store staff, managers, and marketing teams to align promotional strategies with overall business objectives.

• Event Management (sometimes): Planning and managing or participating in in-store events and roadshows to promote products.

• Transaction Processing (sometimes): Assisting with processing customer payments and recording sales.

Essential Skills and Qualifications:

• Communication Skills: Excellent verbal communication and interpersonal skills to effectively engage with customers and colleagues.

• Product Knowledge: Ability to quickly learn and retain detailed information about the products being promoted.

• Sales and Persuasion Skills: A natural ability to persuade and influence customers' purchasing decisions.

• Customer Service Orientation: A strong focus on providing a positive and helpful experience for customers.

• Enthusiasm and Energy: A high level of enthusiasm and a positive attitude to create excitement around the products.

• Presentation Skills: Ability to present products clearly and engagingly, sometimes using visual aids.

• Problem-Solving Skills: Ability to address customer queries and resolve issues effectively.

• Organizational Skills: Ability to manage promotional materials and displays in an organized manner.

• Time Management: Ability to manage time effectively, especially during busy periods.

• Adaptability: Ability to adapt to different customer personalities and store environments.

• Physical Stamina: Ability to stand for extended periods and perform some physical tasks related to setting up displays.

• Basic Computer Skills: Familiarity with point-of-sale (POS) systems and basic data entry may be required.

• Educational Background: A high school diploma or equivalent is generally required. Additional certifications or a degree in sales, marketing, or a related field can be beneficial.

• Experience: Previous experience in retail, sales, or customer service is often preferred, especially for more senior roles.

Key Performance Indicators (KPIs) for In-Store Promoters often include:

• Sales conversions and revenue generated.

• Customer engagement metrics (e.g., number of interactions).

• Product knowledge proficiency.

• Effectiveness of promotional activities.

• Customer feedback and satisfaction.

• Lead generation (if applicable).

• It is a Full Time Retail / Counter Sales job for candidates with 0 - 1 years of experience.

More about this Retail Sales Executive job

1. What is the eligibility criteria to apply for this Retail Sales Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Retail Sales Executive job?
   Ans: This Retail Sales Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Retail Sales Executive job?
   Ans: No, there is no fee applicable for applying this Retail Sales Executive job and during the employment with the company, i.e., IGNITED BRAIN SOLUTIONS LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Retail Sales Executive role?
   Ans: There is an immediate opening of 14 Retail Sales Executive at IGNITED BRAIN SOLUTIONS LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Retail / Counter Sales job.
8. What are the timings of this Retail Sales Executive job?
   Ans: This Retail Sales Executive job has 09:00 AM - 09:00 PM timing.