Retail Sales Executive

• Responsible for Day-to-Day business generation at the store according to the set target.

• Handling walk-in customers and their booking as well as client queries & providing quality service to the customer.

• Selling products and services to the walk-in customers as per their requirements.

• Managing upselling and cross selling of the products – Value Added Services.

• Responsible for following daily basic activities at stores like Tele calling to 15 customers for Lead generation, Enquiry Monitoring and follow up, Lead Closure, Referencing activities etc.

• Responsible for in-store Promotions of the Products and services as well as Seasonal Schemes.

• Doing catchment activities to identify new business opportunities in your area. (Field Activity)

• Onboarding new partners in your area for phygital activities to boost store business. (Field Activity)

• Capturing each & every inquiry both walk in & telephonic in POS system.

• Responsible for shipment inspection, booking, Airway Bills Generation and other back-end activities to process the shipments smoothly.

• Responsible for addressing customer queries and providing solutions through regular contact with Customer Service (CS), Operations department, Supervisors, CMR etc.

• Responsible for booking of Cash shipments & ensuring the safe custody of cash & it’s proper accounting while handing over of cash on daily basis.

• Reconciliation of all transactions & performing day end activities along with daily reports.

• Opening & Closing of the Store as required & ensure store is well organized & clean.

• Work as per the SOP (Standard Operating Procedure) guidelines.

Working Conditions:

• Desk Job at Retail Store / Counter / Service Point.

• Lifting, packing & safe custody of shipments within the store.

• Working Hours: - should be ready to work in Morning, Afternoon & General shifts.

• Flexible in working in same city on rotational shifts at different Stores.

Morning Shift - 9:00 AM to 5:00 PM

Afternoon shift 01:00 PM to 09:00 PM

General Shift: As per requirements of Store.

Working days -Monday to Saturday with Sunday weekly off.

Skills & Qualifications:

• Minimum Graduate in any discipline.

• 0-1 year of experience in retail sales or any sales industry preferred.

• Strong communication and interpersonal skills.

• Oral & written communication skills in English & Local language.

• Basic computer skills & email etiquettes.

• Customer Service.

• Willingness to travel and work flexible hours.

• Sales driven mindset.

• Formally dressed.

• It is a Full Time Retail / Counter Sales job for candidates with 0 - 6 months of experience.