Retail Sales Executive

14,000 - 16,000 /month*

Crossword Bookstores Private Limited

Sector 54 Gurgaon, Gurgaon

₹1,000 incentives included

0 - 4 years Experience in Retail / Counter Sales

2 Openings

Incentives included

Full Time

Skills Required

Customer Handling

Product Demo

Store Inventory Handling

Job Highlights

12th Pass and above

All genders

10:30 AM - 10:30 PM | 6 days working

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Job Responsibilities:

Customer Interaction

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Keep in depth knowledge of all the products to answer the questions promptly to the customers.

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Provide appropriate service to satisfy customers.

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To handle all incoming customer queries and questions.

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Respond promptly to customer inquiries.

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Resolve customer complaints and issuing refunds as needed.

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Keep records of customer interactions, comments, and complaints.

Store Management

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Ensure that set SOP is followed on daily basis.

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Handle store opening and closing process.

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Maintain in and out register for the allocated store.

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Verify housekeeping and security service in the store as per the SOP.

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Maintain the display of the stock.

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Check and monitor the set target of the staff.

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Organize and manage the events and promotions in the stores.

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Arrange signing of authors program.

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Follow up with the Store/Asst Store Manager regarding availability of stock.

Cash

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Handle the cash counter as and when needed.

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Check premium, cash and DSS on daily basis.

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Monitor the login system at cash counter. Handle the grievances if any.

Key Skills Required:

•

0-3 Yrs. work experience as an CCA or CSE or in Retail/FMCG industry. Freshers are also appliable.

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Computer literacy

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Good in phone, email and in-person communication skills

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12th pass/ graduate

About Crossword:

Crossword is a 30-year-old organization in organized retail store chain dealing in Books, Stationery, Toys, Gift items and related items. Currently, Crossword is the only Retail Book Chain in India having presence in more than 30 Cities with 90+ stores. In the coming time, it is planning to increase its presence to include more cities and to multifold its store count to reach the targeted revenue vision.

Crossword is working with world’s Top Publishers and vendors. All Global as well as Regional Publishers count big time on Crossword and providing full support. A dedicated team of more than 500 employees helping the organization to grow exponentially in next 2 years to touch 300 stores PAN India.

Other Details

It is a Full Time Retail / Counter Sales job for candidates with 0 - 4 years of experience.

More about this Retail Sales Executive job

What skills and experience do you need for this Retail Sales Executive job?
Ans : To apply for this Retail Sales Executive job, candidates should have skills like Customer Handling, Product Demo, Store Inventory Handling along with 0-4 years of experience.
What salary is offered for this Retail Sales Executive job?
Ans : The salary for this Retail Sales Executive job ranges between ₹14,000-₹16,000 per month.
What are the working days and timings for this job?
Ans : This Retail Sales Executive job has 6 days working days and timings from 10:30 AM - 10:30 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 54 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Retail Sales Executive job is open for both male and female candidates.
What does the role of Retail Sales Executive involve?
Ans : As a Retail Sales Executive, your work will involve skills like Customer Handling, Product Demo, Store Inventory Handling. This role is part of Retail / Counter Sales category.
Where is this job located?
Ans : This Retail Sales Executive job is located in Sector 54 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Customer Handling, Product Demo, Store Inventory Handling along with 0-4 years of experience is ideal for this Retail Sales Executive job.
Why should you apply for this Retail Sales Executive job?
Ans : This Retail Sales Executive job offers a salary between ₹14,000-₹16,000 per month. This is a Full Time opportunity and has 2 openings available.