Greet customers warmly and ascertain their needs.
Provide knowledgeable assistance and product recommendations.
Handle customer queries, complaints, and returns in a professional manner.
Ensure high levels of customer satisfaction through excellent sales service.
Achieve individual and store sales targets (daily, weekly, monthly).
Upsell and cross-sell products to maximize revenue per transaction.
Maintain product knowledge to effectively drive sales.
Process transactions accurately at the point of sale (POS) terminal.
Stay updated on new arrivals, features, and promotions.
Understand competitor offerings to confidently position your brand/products.
Assist with stock replenishment, labeling, and inventory management.
Maintain cleanliness and organization of the store and display areas.
Follow opening and closing procedures accurately.
Ensure security measures are followed for inventory and store premises.