Job Title: Retail Sales Officer / Sales Executive – Jewellery
Location: Thrissur, Kerala
Experience: 0–5 Years (Jewellery / Luxury Retail preferred)
Employment Type: Full-time
Salary-15-20K per month
Job Overview
We are looking for a customer-focused and results-driven Retail Sales Officer / Sales Executive to join our jewellery showroom. The ideal candidate will be responsible for delivering an exceptional customer experience, driving sales, and maintaining the brand’s premium service standards.
Key Responsibilities
Greet customers warmly and understand their jewellery requirements
Showcase gold, diamond, and precious stone jewellery with detailed product knowledge
Achieve individual and store sales targets on a daily and monthly basis
Build long-term relationships with customers to encourage repeat business
Assist customers with billing, exchange, buy-back, and scheme details
Ensure proper display, cleanliness, and security of jewellery counters
Handle customer queries, complaints, and after-sales service professionally
Maintain accurate sales records and coordinate with inventory and billing teams
Follow company policies related to pricing, discounts, and compliance
Required Skills & Qualifications
Strong communication and interpersonal skills
Proven experience in jewellery or luxury retail sales is an advantage
Customer-centric approach with persuasive selling skills
Good understanding of gold purity, diamonds, and jewellery certifications
Ability to work in shifts, weekends, and festive seasons
Basic computer knowledge (billing software / POS systems)
Well-groomed, presentable, and professional demeanor
Educational Qualification
Minimum: 12th Pass / Graduate in any discipline
Preferred Candidate Profile
Prior experience in gold, diamond, or luxury retail showroom
Target-oriented with a passion for sales and customer service
Trustworthy and detail-oriented
Benefits
Competitive salary + incentives