Customer Engagement & Service: Greet shoppers, identify their needs, and guide them toward the right products. Provide detailed product information, answer questions, and resolve complaints. [1, 2]
Sales & Upselling: Actively promote products, conduct feature comparisons, and cross-sell or upsell related items to maximize revenue and meet KPIs. [1, 2, 3]
Merchandising & Store Maintenance: Maintain an organized, visually appealing store layout. Ensure shelves are fully stocked, restock inventory, and maintain cleanliness on the sales floor. [1, 2]
Inventory Management: Track stock levels, assist with regular inventory audits, and notify management of low-stock items or popular trends. [1, 2, 3, 4, 5]
Transactions & Administration: Operate cash registers, process payments (cash, card, digital), and handle merchandise returns or exchanges. Keep accurate records of sales data and customer interactions. [1, 2, 3, 4]
Promotional Execution: Inform customers of ongoing sales, special offers, and loyalty programs