Retail Executive

MAJOR RESPONSIBILITY

Responsible for assisting the Supervisor and/ or Manager in managing the department, in terms of achieving sales & profit to budget targets and above, controlling stock level, minimising shrinkage and operation costs, maintaining and improving stock display/presentation, providing high standards of customer service and preparing the assigned area as per customer specifications. Duty of care with company assets.

SPECIFIC DUTIES AND JOB FUNCTION

 Assists as directed in receiving and merchandising of delivered products and stock in storage

 At all times pays attention to customers’ needs / inquiries ensuring high levels of customer service; make eye contact and greet customers, accompany customer to the specific location of an item they are searching for

 Visits the market and interacts with customers as and when required to or assigned as a key deliverable of the role to meet allocated customer related targets

 Complies fully with dress and uniform regulations, including and safety protective wear

 Assists as directed to maintain cleanliness of stock, shelves and working area (housekeeping) at requirements level; never leaves a spill unattended

 Assists as directed to maintain high standards of stock presentation and display stock replenishment; remove and handle correctly any damaged or poor quality products from sale

 Assists with ensuring signage and railcards are correct and up-to-date

 Assists as directed in conducting stock take activities

 Carry out any other duties assigned

 Ensures all SOPs are adhered to as defined by the organisation

KEY SKILLS AND QUALIFICATIONS

 Positive attitude, ability to multi-task, energetic and be able to work under high pressure.

 Strong customer orientation

 High stress tolerance

 Self-disciplined and conscientious

 Preferably graduate Title:

Associate Location:

Delhi/ NCR

• It is a Full Time Retail / Counter Sales job for candidates with 1 - 3 years of experience.