Manage daily operations of the cloud kitchen and ensure smooth workflow.
Monitor incoming orders through online food delivery platforms and ensure timely processing.
Monitor stock levels of raw materials, packaging materials, and other kitchen supplies.
Maintain proper records of inventory, wastage, and daily consumption.
Ensure compliance with food safety, hygiene, cleanliness, and company SOPs.
Handle customer complaints and order-related issues professionally.
Coordinate with delivery partners and resolve dispatch-related concerns.
Ensure proper opening and closing procedures of the kitchen.
Support audits and maintain all required operational records and checklists.