Location: Aminjikarai
Job Type: Full-time
We are seeking a motivated and customer-focused Retail Associate to join our team. The role involves lead generation, customer engagement, and sales conversion through effective communication and persuasion. The ideal candidate should have strong negotiation skills, relationship-building abilities, and a passion for achieving targets.
Generate and qualify leads through telecalling/cold calling and other outreach methods.
Engage with customers to understand their requirements and provide suitable solutions.
Conduct client interactions and build trust to drive long-term relationships.
Deliver effective product/service pitching to prospective customers.
Manage prospect follow-ups to ensure maximum conversions.
Achieve monthly/quarterly sales targets and contribute to business growth.
Handle customer objections with confidence and provide satisfactory resolutions.
Maintain accurate records of leads, calls, and conversions in company systems.
Collaborate with the sales team to ensure seamless customer acquisition and retention.
Strong communication and interpersonal skills.
Proven ability in sales conversion and target achievement.
Excellent negotiation and persuasion skills.
Ability to build and maintain customer relationships.
Self-motivated, disciplined, and result-oriented.
Good problem-solving and objection-handling skills.
Graduate in any discipline (preferred).
0–2 years of experience in retail sales, telecalling, or customer engagement.
Freshers with strong communication skills are also welcome.