A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 22,000 /month
Others
Field job
HRBR Layout, Bangalore
1 - 6+ years Experience in Retail / Counter Sales
Full Time
Position Open for Following Role:
Restaurant/Cafe/QSR Captain
Welcome and greet customers with a friendly, positive attitude.
• Operate the POS/billing system accurately and efficiently.
• Assist customers, resolve queries, and take ownership of customer satisfaction.
• Collect genuine customer feedback and encourage Google reviews.
• Handle cash and digital payments correctly; ensure no payment or bill is missed.
• Support food packing, order handover, and occasionally prepare mojitos/thickshakes as required.
• Ensure all orders are processed accurately and served on time.
• Minimize delays, errors, and food wastage.
• Keep the counter, POS area, and customer-facing space clean and organized at all times.
• Maintain high standards of hygiene, food quality, and customer service.
• Stay active, alert, and engaged during duty hours.
• Coordinate effectively with the kitchen and other staff for smooth operations.
• Motivate teammates and maintain a positive work environment.
• Upsell menu items and suggest add-ons whenever appropriate.
• Monitor inventory at the counter and store; keep track of stock levels.
• Ensure there is no shortage of ingredients, packaging materials, or consumables during operations.
• Be punctual, disciplined, responsible, and accountable for all assigned duties.
