We are looking for a Operations associte to join our team at Cinepolis to assist Customers, counter sales, food prepration etc. Below is the Job description of the job role.
Selling movie tickets at Box Office
Selling F&B products at Concessions and Coffee Tree
Enrolling customers in Club Cinepolis Memberships
Checking the tickets and usher customers in the Auditorium
Doing PRP (Pre Rush Preparation) before shift and interval starts
Taking F&B orders from customers in Audi and serving on Seat
Handling routine queries from customers and guiding them properly
Escalating/informing any critical customer concern to supervisors
Delivering excellent customer service
Following the operations processes as per company standards
Picking up Trays from Auditorium after the shows
Cleaning the Trays and other Equipment’s at the end of the shift
Doing deep cleaning of all areas of F&B Operations
Cleaning the Counter and Serving areas to maintain cleanliness and hygiene at all times as per the company standards