Scheduling shifts and disseminating this data.
Duty Managers are responsible for creating budgets, tracking expenses, and making decisions about where to allocate funds.
They may oversee security procedures, monitor for safety hazards, and implement emergency protocols.
Directing and assessing workflow periodically.
Ensuring the observance of stipulated budgets.
Provide regular feedback and proper reporting to senior managers.
Furnishing guests with practical aid, as needed.
Help in resolving customer complaints and concerns
Addressing rule violations committed by guests.
Instituting suitable disciplinary measures upon employees' misconduct.
Strengthening our fully-functioning security measures and conceptualizing new procedures.
Duty Manager
Requirements
BSc in Business Administration is a plus
Previous work experience as a Duty Manager or similar management role
Customer service experience
Should be familiar with basic computer work
Knowledge of cash management and bookkeeping procedures
Team management skills
Strong organizational skills
Experience with facilities maintenance and/or security
Strong problem-solving skills